Key Expertise Areas
Evolving complex fintech workflows into intuitive mobile experiences
Design system development and governance
Heavy collaboration with engineering through a deep understanding of development
Reducing support calls through improved self-serve workflows
Boosting product usability through simplified design solutions
Rapid prototyping to transform ideas into testable concepts
Fostering inclusive, feedback-rich cultures that bring out the best work from teams
Career Highlights
1st Place Winner, Weave's 2023 AI Innovation Contest
500% increase in usability through user flow redesign
Reduced unpaid invoices by designing custom "pay over time" feature
Transformed brand identity and boosted sales with new collateral
Art directed over 100 new headphone and speaker products per year
Work Experience
Weave
January 2024 - Present
Principal Product Designer
Led launch of Payment Plans, driving over $20M in processing volume in the first 12 months.
Improved legacy invoice and payment systems, contributing to an 80% increase in total payment volume.
Enabled self-serve signup, upgrades, and scheduling, driving a 50% increase in booking revenue and lowering support costs by reducing reliance on account execs.
I made key improvements to our design system including optimizing components with new Figma capabilities and implementing design tokens.
November 2021 - January 2024
Lead Product Designer
Led a team of 10, improved culture through visibility and collaboration, streamlined sprints for better cross-team flow, and supported design across core product areas.
Vivint
March 2021 - November 2021
Senior Product Designer
Refined the design system for clarity and efficiency, coached product leaders on process and metrics, unified cross-platform OTA update flows, and simplified complex UX with engineering partners.
O.C. Tanner
April 2018 - March 2021
Senior Product Designer
Mapped user journeys to build empathy, redesigned core flow boosting usability 5x, reduced rework through early eng collaboration, and led design system updates across design and code.
Overstock
September 2015 - April 2018
Product Designer
Designed a vehicle shopping flow with third-party integrations, SEO-optimized guides, and concepted 3D product viewing to drive engagement and conversion.
Banyan
April 2015 - September 2015
Creative Director
Led design and marketing through $20k→$100k MRR growth, bridging brand and product by directing app UX, refining sales materials, and evolving from visual design into product thinking.
Skullcandy
June 2011 - April 2015
Lead Art Director
Directed product design from concept to tech packs—shaping seasonal collections, color palettes, and artwork grounded in mood-driven storytelling.
June 2008 - June 2011
Art Director
Designed headphones, speakers, apparel, and accessories along with developing tech packs for 100+ products annually, including special collaborations with top brands like Nike, Budweiser, NBA, MLB, Lions Gate, Under Armor, D&G, Casio, Paul Frank, and more.